Terms and Conditions
Welcome to the Cosmo Auto Collision website. These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
Effective Date: 22nd June, 2025
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THE SERVICES OR ACCESSING THE PLATFORM.

1. Services Offered

Cosmo Auto Collision provides a range of auto repair and collision services, including:

  • Roadside Assistance
  • Car body repair
  • Paint work and refinish
  • Dent and scratch removal
  • Insurance Claim Support
  • Windshield & glass replacement
  • We service vehicles of all makes and models.

2. Service Request and Booking Process

  1. Quote Request: You can request a service quote through our website’s “Get a Quote” form, phone calls, or social media. You will need to provide vehicle information, a description of the damage, and you can upload up to 5 images.
  2. Callback: A service representative will call you back within 2 hours of your request to discuss your needs.
  3. Quote Delivery: A detailed brief with an estimated repair time will be provided within 24 hours.
  4. Digital Agreement: To proceed with repairs, you will be required to sign a digital agreement.
  5. Repair Time: For minor repairs, our estimated repair time is typically 2-4 days.

3. Promotions and Offers

We may offer promotions and discounts, including:

  • Free visual inspection
  • Free consultation
  • 10% discount on first repair (for new customers)
  • Free vehicle pickup within a 30km radius
  • Promotions are subject to change without prior notice. Please refer to our website for current offers.
  • 4. Vehicle Pickup and Delivery

We offer free vehicle pickup within a 30km radius of our repair centers for your convenience.

5. Referral Program

We plan to implement a referral program where credits can be reused for subsequent repairs. Gift cards may be a future consideration for the program. Details will be provided upon launch of the program.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Cosmo Auto Collision or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

7. User Conduct

You agree to use our website and services only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our website.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted or error-free, that defects will be corrected, or that our website or the servers that make it available are free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by law, Cosmo Auto Collision shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our website or services.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Canada, without regard to its conflict of law principles.

11. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the updated Terms on our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Cosmo Auto Collision

info@cosmoautocollision.com

+1 437 215 6094

Frequently Asked Questions (FAQ)
Explore our full range of services designed to restore and protect your vehicle

Cosmo Auto Collision is a trusted auto repair company with a network of collision repair centers across Canada, specializing in fast, affordable, and hassle-free car body repair services for vehicles of all makes and models.

We offer a comprehensive range of auto repair and collision services including:

  • Roadside Assistance
  • Car body repair
  • Paint work and refinish
  • Dent and scratch removal
  • Insurance Claim Support
  • Paint jobs & refinishing
  • Windshield & glass replacement


You can easily request a service quote through our website’s “Get a Quote” form. You will need to provide vehicle information, a description of the damage, and you can upload up to 5 images.

You can book an appointment directly through our website using the “Book Now” or “Get a Quote” buttons.  Our online form allows you to select your preferred service date.

Yes, we offer free pickup within a 30km radius.

After submitting your request, our team will review the information. You can expect a service representative to call you back within 2 hours. A detailed brief with an estimated repair time will be provided within 24 hours.

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